I know that many of you have never planned a party before. Perhaps you’re planning a wedding or your husband’s 40th Birthday Party. This list is a product of many years of providing private event entertainment (specifically Dueling Pianos, but this list is applicable to most forms of entertainment). These are the questions you should be asking your performers before you sign on the dotted line.

1. Where (and for whom) do you do the majority of your shows?
What you are trying to find out is how experienced and equipped the performers are for working private events. Many bar performers represent themselves as event entertainers but may not have the experience working with venues and professional event planners, or they may lack the equipment or insurance that is necessary, especially for larger venues.

2. Can you show proof of insurance?
While I’m not convinced that this is always necessary for event entertainers, this speaks to the professionalism of the entertainer. If the entertainer does a lot of private events in nice hotels and country clubs, they will be more likely to carry liability insurance, as many of the higher-end venues require this. If you entertainer is not insured, then perhaps they are not working many of these venues, which could mean that they are not attracting the top end private event clients.

3. What is the cancellation policy?
Most entertainment companies will penalize you for canceling a performance that has already been contracted. They look at dates on the calendar as inventory. If you reserve your date, they can’t sell it to anyone else. So if you cancel, they may not be able to rebook. It’s similar to how event venues or photographers view their calendars. If you think there may be a need to cancel or change your date, discuss this with the entertainment BEFORE signing a contract and see if there is any flexibility on their policy. I’ve written contracts for clients that allowed them to cancel up to 4 weeks after entering the contract to suit a particular situation.

4. How much is the deposit and is it refundable?
This goes hand in hand with the previous question. Usually deposits are not refundable. This serves as incentive for a client not to cancel or reschedule. A common deposit structure is 50% upon signing and 50% upon arrival at the venue.

5. Do you bring stage lighting?
A pretty standard thing for entertainers to supply, but some of the smaller groups won’t have this, and some of the higher-tier entertainers may expect that this would be supplied by an outside production company. You should ask.

6. Are the people I am seeing in the video the same as those working my event?
If not, who will be working my event? In the case of New York, NY Dueling Pianos, we have a brand of entertainment that is accurately represented by all of our promo videos, regardless of the individual entertainer, not unlike The Blue Man Group, or a national touring company of a Broadway Musical.

7. How long do you need to set up?
Make sure you coordinate this with your venue. If the venue is using your space for another client prior to your time slot, you want to ask the venue what is the earliest time that the entertainment can load in, and then verify that this is sufficient with your entertainment.

8. Ask the venue if there is specific wording they require on the performer’s insurance certificate.
Some venues just want to know the entertainer is insured, but many require that they, the venue, (and sometimes the parent company) are listed on the entertainer’s insurance certificate as Additional Insured.

9. Find out the power requirements of the performers. Most commercial circuits are 20 Amps, and residential circuits are usually 15 Amps. Depending on what electronics the entertainers are running they may require a single 20 Amp dedicated circuit. Dedicated means that nothing else is drawing power from that circuit. If they are running incandescent lights, or have a large sound system the entertainers may ask for 2 or 3 dedicated circuits, or even more for the more elaborate shows.

10. Ask for space (and staging) requirements from your entertainers. This includes length, depth, height and placement. Verify with the venue that this can be accommodated. If it can’t, find out how flexible your entertainers are regarding these dimensions and placement. Many performers can do their show with no staging platform at all if necessary but they will all need a certain amount of space to set up. Know what this is.


  • We can't thank you enough for making  Jared's Birthday a hilarious, memorable occasion. Your customized birthday roast was TOP NOTCH!!! Everyone LOVED you guys.

    Donna & Jared – Party Hosts

  • The Dueling Pianos act on Saturday night went fabulously well! They did a fantastic job of getting the crowd involved and I could not be more pleased from start to finish. JOB WELL...

    Tiffany H. – Events Coordinator

  • it was AWESOME! we had a BLAST!!! The guys were great and so fun and talented. Thank you for being so professional and reliable.

    Kelli CC, Corporate Planner

  • Thank you both very much for all of your hard work in making our Carnegie Hall event last week a huge success. It was on of the most most unique, fun holiday parties...

    Jessica L. – Event Planner

  • Outstanding Job…Everyone had an amazing time…Our party was probably the best we’ve had since we’ve begun. Fun times!

    John L, Marketing Specialist

  • I am speechless. You guys are no joke. Thanks for rocking out our event at the Filmore Philadelphia. You are an excuse in your own right to throw another event!

    Mark M. – Host

  • Dozens at the wedding told us personally they were the best wedding entertainment any of them had ever seen! Eddie was great to work with, and he and Debbie and Micah truly rocked...

    Andrew R – Groom

  • Dan and Gray were absolutely incredible, the best, fun, perfect!!! Dan did a great job of MC'ing the wedding reception and they could play ANYTHING! Best decision ever!

    Melissa P. – Mother of Bride

  • Chris and Jed were UNREAL!!! I have never hired entertainment that was so good!! Super professional and they knew how to work a crowd better than anyone I've seen.

    Justin R. – Event Planner

  • You guys absolutely killed it. Never before have I seen so many people on a dance floor for the entire reception.  You went above and beyond. You made our reception perfect.

    Kennedy S. – Bride

  • Everything was FANTASTIC with Frank and Nicky! I can't thank you enough for making this such an amazing wedding reception that we will never forget. Words can't describe how thankful we are

    Christina K. – Bride

  • Everything was fantastic! Dan, Heather and Chris did a spectacular job. And they accomplished something no other act has ever done - got the crowd willingly involved and up dancing.

    Carolyn F – Director of Marketing

  • SPECTACULAR. The show really exceeded our expectations. I wasn't sure what to expect as this wasn’t a “piano bar” scenario and I was blown away. We are beyond thrilled with the entire experience.

    Crystal S. – Dir of Events

  • They were spectacular!!! Everyone loved Debbie and Nate. It truly was an amazing evening. Thank you so much, looking forward to working with you again some day!!  

    Lisa M. – In house Event Planner

  • In one word – FANTASTIC!!  Nate and Sam were terrific!  The crowd loved them.  The interaction between the audience and Nate and Sam was great! Thanks again for the superb talent!

    Gary J. – Foundation Director

  • They were so amazing! Everyone had a great time. Your guys were so talented, funny and wildly entertaining! All of my team members were so surprised and elated to have them perform for...

    Angela G., Corporate Event Organizer

  • They were so engaged from young to old, that I am considering to retire as the event planner after your team’s performance- leaving the bar high and at the best selected performance to...

    Dana K. – HR Coordinator

  • You are wonderful, thank you! Your customer service is unmatched compared to the other vendors out there! Much appreciated!!!

    Kristen G. – Guest Experience Manager

  • Your boys killed it!!!!!!!!!!!

    Gerry G – Party Host

  • Everything went great.  They are absolutely hilarious and would highly recommend them.

    Darren R. – Event Host

  • Everything was awesome and your guys did a fantastic job.  We will more than likely have you guys back again next year.

    Kevin G. – Company Chairman

  • Last night was terrific. Steve and Eddie have amazing chemistry and the energy was awesome. It was a great event

    Hugh M. – Entertainment Buyer

  • Tyler and Josh were fantastic! The team really enjoyed themselves as they began to participate. Please thank Tyler and Josh for a great show!

    Kaitlyn B. – Corporate Booker

  • Our club had an absolute blast!!! By far our best event in the past year. They were great and really did awesome crowd work. We enjoyed them and WILL book with yall for...

    Amanda M.

  • The show was great! Everyone was impressed with the performance. I can’t thank you guys enough!

    David C.

  • For the past 30 years, we have had many different types of entertainment at our banquet... but this was the BEST we have ever had.

    Kent L. – Executive Director

  • We are hearing everyone raving about how AWESOME you guys were. It was better than I imagined!!!! I truly can’t thank you enough for being so GREAT at what you do.

    Becky D. – Event Planner

  • Fantastic entertainment! Eddie and his company are top notch professionals. Reliable, professional, and absolutely phenomenal performers. Could not have been better!

    Kevin M. – Corporate Event Organizer

  • It was the best gala we have had in the 4 years I have been with the Foundation. They helped us to raise some good money for our women’s center. I have had...

    Tammy J. – Executive Director

  • I just wanted to share that last night was one of the most fun and memorable events we've ever had at the hotel and the performers were the absolute best. I've been flooded...

    Alisa C.

  • A-MAZING. They were absolutely the stars of my event 🙂 thank you for everything!

    Justyce P – Event Organizer for Corporate Event

  • THANK YOU! so much. it was an amazing night and the members were overjoyed. I have heard nothing but compliments.

    Shannon F. – Events Manager

s